ALLREDI
privacy policy

Introduction Allredi ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your Personal Identifiable Information (PII) when you use our website.

1.1 Personal Information:

• Details Collected: This includes your name, email address, phone number, physical address, payment information, and any other details you provide through our contact forms or during purchases.
• Purpose:
  • Transaction Processing: To process orders, manage payments, and deliver purchased products or services.
  • Communication: To send order confirmations, updates, and respond to your inquiries.
  • Account Management: To create and manage your account on our website.
  • Customer Support: To provide assistance and support services, ensuring a smooth user experience.
  • Personalization: To personalize your experience on our website by remembering your preferences and past interactions.

1.2 Technical Information:

• Details Collected: This includes your IP address, browser type, operating system, device type, and other technical details automatically collected when you visit our website.
• Purpose:
  • Website Functionality: To ensure the proper functioning of our website and improve its performance.
  • Security: To protect against fraudulent activities and ensure the security of our website.
  • Diagnostics: To diagnose technical issues and improve website infrastructure.
  • Optimization: To optimize website performance and user experience by analyzing how our services are accessed and used.

1.3 Usage Data:

• Details Collected: This includes information about your interactions with our website, such as pages visited, time spent on each page, clickstream data, and other analytical data.
• Purpose:
  • User Behavior Analysis: To understand how users navigate and interact with our website.
  • Website Improvement: To identify areas for improvement and enhance website design and content.
  • Feature Development: To develop new features and services based on user behavior and feedback.
  • Performance Monitoring: To monitor website performance and ensure a high-quality user experience.

• Sensitive Information: We do not collect sensitive information such as your race, religion, health status, or sexual orientation. We only collect information necessary for providing our services and improving user experience.
• Children’s Information: We are committed to protecting children’s privacy. Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

3.1 Direct Collection:

• Methods: Information you provide directly through forms, account creation, purchases, or communication with us.
• Examples:
  • Form Submissions: Information provided when filling out contact forms or survey forms on our website.
  • Account Creation: Data provided during the registration process, such as username and password.
  • Purchases: Payment details and shipping information provided during checkout.
  • Customer Support: Information shared when contacting our customer support team.

3.2 Automatic Collection:

• Methods: Information collected automatically through cookies, web beacons, and other tracking technologies as you navigate our website.
• Examples:
  • Cookies: Data files stored on your device to enhance browsing experience and track user activity.
  • Web Beacons: Small graphic images used to monitor interactions and collect data about website usage.

Browser Data: Information about your browser type, operating system, and device type collected automatically. 

4.1 Cookies:

• Description: Cookies are small data files placed on your device to enhance your browsing experience.
• Types:
  • Strictly Necessary Cookies: Essential for website operation, enabling basic functions like page navigation and access to secure areas.
  • Performance Cookies: Collect information on how you use the website, such as pages visited and any errors encountered, to improve performance.
  • Functionality Cookies: Remember choices you make (e.g., language preferences) to provide enhanced features.
  • Targeting/Advertising Cookies: Used to deliver relevant advertisements to you and measure the effectiveness of advertising campaigns.
• Management: You can manage your cookie preferences through the cookie banner presented when you visit our website or adjust your browser settings to control cookie use.

4.2 Google Analytics:

• Description: Google Analytics is a web analytics tool that uses first-party cookies to track user interactions on our website.
• Data Collected: Includes information such as page views, session durations, and navigation paths.
• Purpose: To compile reports on website activity and user behavior, helping us improve our website.
• Opt-Out: You can opt-out of Google Analytics tracking via our cookie banner or by using Google’s opt-out mechanism.

4.3 HubSpot:

• Description: HubSpot sets tracking cookies to analyze visitor behavior and improve user experience.
• Data Collected: Includes visitor interactions, form submissions, and engagement metrics.
• Purpose: To understand visitor behavior and enhance website functionality.
• Opt-Out: You can manage your preferences for HubSpot cookies through our cookie banner. More information is available by clicking here on HubSpot’s privacy page.

4.4 LeadForensics:

• Description: LeadForensics uses IP tracking to identify business information from website visitors.
• Data Collected: Business details and visitor engagement metrics.
• Purpose: To identify business visitors and tailor services to better meet business needs.

Opt-Out: Detailed information about LeadForensics' privacy practices and opt-out options can be found here 

5.1 Service Delivery:

• Usage: To process transactions, provide customer support, fulfill orders, and respond to inquiries.
• Examples:
  • Order Processing: Using your information to process and confirm your orders.
  • Customer Support: Assisting you with questions, issues, and feedback.
  • Account Management: Maintaining and managing your account on our website.
  • Delivery Services: Ensuring accurate and timely delivery of products or services.

5.2 Website Improvement:

• Usage: To understand how you use our website and enhance your experience.
• Examples:
  • Analyzing Usage Patterns: Identifying popular pages and user navigation paths to improve website layout and content.
  • Testing Features: Developing and testing new website features and functionalities.
  • Enhancing User Experience: Implementing changes based on user feedback and behavior to create a more intuitive and enjoyable browsing experience.

5.3 Marketing:

• Usage: To send you promotional materials and other communications, with your consent.
• Examples:
  • Newsletters: Providing updates on new products, services, and special offers.
  • Targeted Advertising: Delivering personalized advertisements based on your browsing behavior and preferences.
  • Product Recommendations: Suggesting products or services that may interest you based on your previous interactions and purchases.
  • Event Invitations: Informing you about upcoming events, webinars, or promotions.

5.4 Analytics:

• Usage: To compile reports on website activity and user behavior.
• Examples:
  • Trend Analysis: Identifying trends and patterns in user behavior to inform strategic decisions.
  • User Engagement Metrics: Measuring engagement levels and interactions to evaluate website effectiveness.
  • Performance Monitoring: Tracking website performance to ensure optimal functionality and user satisfaction.
  • Feature Development: Using insights from analytics to develop new features and improve existing ones.

6.1 Security Measures:

• Methods: We employ a range of security measures, including encryption, firewalls, and secure servers, to protect your data from unauthorized access, alteration, or disclosure.
• Examples:
  • Encryption: Using SSL encryption to protect data transmitted over the internet.
  • Firewalls: Implementing firewalls to prevent unauthorized access to our systems.
  • Secure Servers: Storing data on secure servers with access controls and regular security audits.

6.2 Access Controls:

• Methods: Restricting access to your personal information to authorized personnel only, and implementing strict access controls to ensure data is handled responsibly.
• Examples:
  • Employee Access: Providing access to personal data only to employees who need it to perform their job functions.
  • Access Reviews: Regularly reviewing access controls and permissions to ensure they are appropriate.
  • Security Training: Conducting security training for staff to ensure they understand and comply with data protection policies.

7.1 Service Providers:

• Description: We may share your information with third-party vendors who assist us in operating our website, conducting our business, or providing services to our users.
• Examples:
  • Payment Processors: Sharing payment information with processors to facilitate transactions.
  • Hosting Services: Partnering with hosting providers to store and manage data securely.
  • Customer Support: Collaborating with support service providers to assist users effectively.
  • Marketing Services: Sharing data with marketing partners to deliver relevant advertisements and promotional content.

7.2 Legal Requirements:

• Description: We may disclose your information to comply with legal obligations and protect our rights and safety.
• Examples:
  • Legal Requests: Responding to legal requests and court orders, such as subpoenas or government investigations.
  • Compliance: Ensuring compliance with applicable laws, regulations, and legal processes.
  • Fraud Prevention: Sharing information to prevent fraud and security threats.
  • Protection of Rights: Protecting the rights, property, or safety of Allredi, our users, or others.

7.3 Business Transfers:

• Description: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred to the new entity.
• Examples:
  • Mergers: Sharing data during the process of merging with another company.
  • Acquisitions: Transferring data as part of an acquisition by another company.
  • Asset Sales: Including your information in the sale of company assets.

8.1 Access and Correction:

• Rights: You have the right to request access to or correction of your personal data.
• Process: To exercise these rights, contact us at privacy@allredi.com. Verification of your identity may be required to process your request.

8.2 Opt-Out:

• Rights: You have the right to opt-out of receiving marketing communications and non-essential cookies.
• Process: Use the unsubscribe link in our emails to opt-out of marketing communications and manage your cookie preferences through our website. For further assistance, contact us at privacy@allredi-us.com.

8.3 Data Portability:

• Rights: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Process: Contact us at privacy@allredi-us.com to request data portability. Verification of your identity may be required.

8.4 Deletion:

• Rights: You have the right to request the deletion of your personal data.
• Process: To request deletion, contact us at privacy@allredi-us.com. We will take steps to delete your data unless we are required to retain it for legal or legitimate business purposes.

8.5 Restriction of Processing:

• Rights: You have the right to request the restriction of the processing of your personal data.
• Process: Contact us at privacy@allredi-us.com to request restriction of processing. Verification of your identity may be required.

• Description: Our website may contain links to third-party websites for your convenience.
• Responsibility: We are not responsible for the privacy practices or content of these third-party sites.
• Advice: We encourage you to review the privacy policies of any third-party websites before providing your personal information.
  
  

• 10.1 CCPA/CPRA Overview:

  • Description: The California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide California residents with specific rights regarding their personal information.
  • Scope: These rights apply to personal information collected by Allredi from California residents.

  10.2 Rights of California Residents:

  • Right to Know:
    • Description: California residents have the right to request that we disclose the specific pieces and categories of personal information we have collected about them, as well as the categories of sources, purposes for collecting the information, and third parties with whom we share the information.
    • Process: To exercise this right, contact us at privacy@allredi-us.com or call 1.800.252.7848. Verification of identity will be required.
  • Right to Delete:
    • Description: California residents have the right to request the deletion of their personal information that we have collected.
    • Process: To request deletion, contact us at privacy@allredi-us.com or call 1.800.252.7848. Verification of identity will be required. Certain exemptions may apply that allow us to retain some personal information.
  • Right to Opt-Out of Sale of Personal Information:
    • Description: California residents have the right to opt-out of the sale of their personal information.
    • Process: To opt-out, click on the "Do Not Sell My Personal Information" link on our website or contact us at privacy@allredi-us.com. We do not sell personal information, but if our practices change, we will update this policy accordingly.
  • Right to Correct Inaccurate Personal Information:
    • Description: California residents have the right to request the correction of inaccurate personal information.
    • Process: To request correction, contact us at privacy@allredi-us.com or call 1.800.252.7848. Verification of identity will be required.
  • Right to Limit Use and Disclosure of Sensitive Personal Information:
    • Description: California residents have the right to limit the use and disclosure of their sensitive personal information.
    • Process: To exercise this right, contact us at privacy@allredi-us.com or call 1.800.252.7848. Verification of identity will be required.
  • Right to Non-Discrimination:
    • Description: California residents have the right to not be discriminated against for exercising their privacy rights.
    • Details: We will not deny you goods or services, charge you different prices or rates, or provide a different level or quality of goods or services just because you exercise your privacy rights.

  10.3 Shine the Light Law:

  • Description: California's "Shine the Light" law allows California residents to request information about our disclosure of personal information to third parties for their direct marketing purposes.
  • Process: To make such a request, contact us at privacy@allredi-us.com or call 1.800.252.7848

  10.4 How to Submit a Request:

  • Methods: You can submit requests to exercise your rights under CCPA/CPRA by:
    • Emailing us at privacy@allredi-us.com
    • Calling us at 1.800.252.7848
    • Visiting our website and using the designated request forms
  • Verification: We will verify your identity using the information provided in your request. You may need to provide additional information for verification purposes.

• Updates: We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
• Notification: We will notify you of significant changes via email or a prominent notice on our website.
• Review: We encourage you to review this policy regularly to stay informed about how we are protecting your information.

• Email: privacy@allredi-us.com
• Address: Allredi, 3009 Pasadena Freeway Frontage Rd, #100, Pasadena, TX 77503, USA
• Phone: 800.252.7848
• Office Hours: Regular business hours for inquiries.

Effective Date This Privacy Policy is effective as of May 9, 2024